Our Shipping & Delivery Policy
Local Delivery (White Plains & Scarsdale)
- Orders to White Plains/Scarsdale are delivered via the Bottle Grove team or messenger service.
- Free Delivery is available on orders over $50. Below that amount a $15 delivery fee will apply.
- We make every effort to delivery your order as quickly as possible and most orders will deliver same-day. That said, we cannot guarantee same-day delivery on all orders. If you have questions about delivery timing please contact our team.
Shipping (Greater Westchester, NY State, & beyond)
- Orders to destinations outside of White Plains/Scarsdale are delivered via 3rd party carrier (i.e. FedEx)
- Please be advised we can only ship wine to the following states: California, Florida, Louisiana, Nebraska, Nevada, New Mexico, New York, Washington D.C., West Virginia, Wyoming.
- Spirits can only be shipped within NY State.
- Free Shipping is available on orders within NY State over $150. Below that amount a $15 shipping fee will apply.
- Shipping cost to states outside of NY vary by destination and will calculate automatically at check-out.
- During warmer months or extreme weather we will happily hold your order at no charge until weather-appropriate to ship.
- Please indicate in your order notes if you have any specific requests with regard to timing of your shipment. In the event of extreme weather our team will reach out for confirmation before shipping your wine.
- If you select to have your order shipped during extreme weather, Bottle Grove cannot assume responsibility for the condition of your wine upon arrival.
Returns & Corked Wine
- Corked wine happens! If you have purchased a bottle that you believe to be corked or flawed, please let us know. We ask that you bring the bottle back to the Shop within 7 days along with receipt. We can provide a new bottle of the same wine or a credit towards the purchase of a different wine.
If you have any questions regarding Delivery or Shipping orders please contact our team for assistance.
914-468-6777 / firstname.lastname@example.org